At Quatrix Tech, we respect your privacy. We collect only the information necessary to provide our services, we never sell your data, and we implement strong security measures to protect it. You have rights over your data including access, correction, and deletion. Read the full policy below for complete details.
Welcome to Quatrix Tech ("Company," "we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website quatrixtech.com (the "Site") or engage our software development services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
We collect information in several ways to provide and improve our services:
• Contact Information: Name, email address, phone number, and company name when you fill out our contact form or request a consultation.
• Project Details: Information about your business needs, project requirements, and technical specifications.
• Communication Records: Records of correspondence when you contact us via email, phone, or other channels.
• Account Information: If you create an account with us for project management purposes.
• Device Information: Browser type, operating system, device type, and unique device identifiers.
• Usage Data: Pages visited, time spent on pages, click patterns, and navigation paths.
• IP Address: Your Internet Protocol address for security and analytics purposes.
• Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies.
• Analytics Providers: We may receive aggregated analytics data from services like Google Analytics.
• Business Partners: Information from partners with whom you've engaged regarding our services.
We use the information we collect for the following purposes:
• To respond to your inquiries and provide requested services
• To communicate about projects, updates, and deliverables
• To process transactions and send related information
• To provide customer support and technical assistance
• To improve our website, services, and user experience
• To analyze usage patterns and optimize our offerings
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our terms
• To send newsletters, updates about our services, and promotional materials
• To personalize your experience and deliver relevant content
• You can opt-out of marketing communications at any time
We do not sell your personal information. We may share your information in the following circumstances:
We may share information with third-party vendors who perform services on our behalf, such as hosting, analytics, email delivery, and customer support. These providers are contractually obligated to protect your information.
We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of others.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
We may share your information for any other purpose with your explicit consent.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security measures include:
• SSL/TLS encryption for data in transit
• Secure data storage with access controls
• Regular security assessments and updates
• Employee training on data protection practices
• Incident response procedures
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:
• Active client relationships: Duration of engagement plus 7 years for legal and tax purposes
• Contact form submissions: 2 years from last interaction
• Analytics data: 26 months (aggregated and anonymized)
• Marketing preferences: Until you unsubscribe or request deletion
You may request deletion of your data at any time, subject to legal retention requirements.
Depending on your location, you may have the following rights regarding your personal information:
You have the right to request a copy of the personal information we hold about you in a structured, commonly used format.
You can request that we correct any inaccurate or incomplete personal information.
You can request that we delete your personal information, subject to certain legal exceptions.
You can opt-out of marketing communications by clicking the "unsubscribe" link in our emails or contacting us directly.
You can manage cookie preferences through your browser settings. Note that disabling cookies may affect site functionality.
Quatrix Tech is based in Bangladesh. If you are accessing our services from outside Bangladesh, please be aware that your information may be transferred to, stored, and processed in Bangladesh or other countries where our service providers operate.
We take appropriate safeguards to ensure your personal information remains protected in accordance with this Privacy Policy, regardless of where it is processed.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
• Posting the updated policy on our website with a new "Last Updated" date
• Sending an email notification to registered users (for significant changes)
Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Quatrix Tech
146 New Bailey Rd, Dhaka 1205, Bangladesh
Email: hello@quatrixtech.com
Phone: +880 1686 826458
We will respond to your inquiry within 30 business days.
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